1. About this page
This page explains how users of Arrow Out, developed by Srchout Software (Srchout Software Pvt. Ltd.), can delete their data and ask us to delete any data we hold about them.
Good to know: Arrow Out has no user accounts and no sign-up. Your game progress is stored only on your phone. Most users can remove all their data with the on-device steps below — no request needed.
2. Delete data on your device
Option A
Clear app data
- Open your phone’s Settings.
- Tap Apps → Arrow Out.
- Tap Storage & cache.
- Tap Clear storage (or Clear data) and confirm.
Option B
Uninstall the app
- Press and hold the Arrow Out icon.
- Tap Uninstall and confirm.
- All progress, hints and settings stored by the App are deleted.
Heads up: this permanently deletes your unlocked levels, hints and settings. They can’t be recovered.
3. Request deletion of data we hold
To ask us to delete any personal data we or our partners hold about you — for example support emails, or analytics and crash data linked to your device — send a request using the form below. It will open your email app with the request filled in. You can also email support@srchoutsoftware.com with the subject “Arrow Out – Data deletion request”.
Your email app should now be open with the request filled in. Press send to submit it.
If nothing opened, email support@srchoutsoftware.com with the subject “Arrow Out – Data deletion request” and your details.
If nothing opened, email support@srchoutsoftware.com with the subject “Arrow Out – Data deletion request” and your details.
4. What gets deleted, and what is kept
| Data | What happens |
|---|---|
| Game progress, hints, hearts, settings | Stored only on your device. Deleted when you clear app data or uninstall (section 2). |
| Support emails & your email address | Deleted within 30 days of a verified request. |
| Analytics & crash data (Firebase) | Deleted within 30 days of a verified request. Otherwise deleted automatically after 14 months. |
| Advertising data (Google AdMob) | Held by Google under its own policies. Delete or reset your advertising ID in Settings → Google → Ads, and manage your data at Google Data & Privacy. |
| Purchase records | Kept by Google Play. We may keep a minimal transaction record for up to 8 years where tax or accounting law requires it. |
5. How long it takes
We’ll confirm we’ve received your request within 7 days and finish deleting your data within 30 days. We may ask for details to confirm the request is really from you. We will email you once it’s done.
6. Contact
Srchout Software Pvt. Ltd. — developer of Arrow Out
Gurugram, Haryana, India
Email: support@srchoutsoftware.com
See also our Privacy Policy.
Gurugram, Haryana, India
Email: support@srchoutsoftware.com
See also our Privacy Policy.